IT Helpdesk and Inventory Specialist

We are seeking an experienced IT Helpdesk and Inventory Specialist to join our team. The successful candidate will be responsible for providing technical support to our employees and maintaining inventory records for all IT equipment.

Responsibilities:

• Provide technical support to employees via phone, email, or in-person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install and configure software, printers, and other peripherals.
• Maintain and update inventory records for all IT equipment.
• Order new equipment when needed and ensure timely delivery.
• Set up new equipment and ensure it is functioning properly.
• Develop and maintain documentation on IT equipment and processes.
• Maintain security and confidentiality of all data and systems.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 2 years of experience in a similar role.
• Strong knowledge of hardware, software, and networking.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and ability to maintain accurate records.
• Proficient in Microsoft Office Suite.
• Ability to lift and move heavy equipment.

If you are a proactive and experienced IT Helpdesk and Inventory Specialist, we encourage you to apply for this exciting opportunity. We offer a competitive salary package, comprehensive benefits, and opportunities for career growth.